CARE INSTRUCTIONS
Cassocks, Exorassa, & Vests:
Machine wash cold, gentle cycle and hang to dry
(never put in the dryer)
Fold or hang up after each use
Woven vestments:
Machine wash cold delicate/hand wash cycle, hang to dry (do NOT put in dryer)
Brocade vestments:
Dry clean only
RETURNS
We want you 100% happy with your East Rome Designs cassock or vest. If you are not happy in any way, please return your unworn* garment for a full refund within 30 days of purchase.
To return your garment:
Please ship unworn garment* to the address on your packing slip WITH your order number (we are unable to process returns without your order number). As soon as we receive your return, we will refund your original method of payment.
*While we understand you need to try on your garment to see if it fits, we cannot provide refunds for garments that have been worn.
FAQ
Do you offer hemming or alterations?
Because our workshop is very busy, we do not offer hemming or alterations. However, all of our ERD cassocks have been designed so that a local alterations shop can easily hem your garment for minimal fee.
Why are some priest vestments fabrics and sizes Special Order?
We're a small family business working out of our home which means we have neither the space nor resources to make up and store huge quantities of vestments. So for some sizes and fabrics, we make up your set after you order. This keeps our overhead costs lower which allows us to keep our prices lower. We appreciate your understanding and patience when you order a Special Order fabric or size.
Do you offer quantity discounts?
We want each of our clients to have access to an affordable, quality garment, so we provide the best prices to everyone regardless of the number of garments they order.
What are your delivery options?
We ship via USPS Priority Mail or UPS Ground based upon which is most economical to your address. We do not offer Express Mail or rush delivery because we've found that Priority Mail ships in the same time from our small city (Salem, Oregon).
Do East Rome Designs cassocks work under vestments?
Yes! The performance fabric is light and breathable so it's a terrific choice for wearing under vestments.
Do you provide International delivery?
Yes! International shipping costs will be calculated depending on where the package is going. Delivery time varies by country.
How do I track my order?
Most orders (cassocks, exorassa, vests, and visitation epitrachelia) ship within 1-2 business days (brocade priest vestments can take up 3 weeks for us to make up). You'll receive an email notification with tracking number when order ships.